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Asian car brands top dependability study in the UK

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Japanese and Korean cars top a recent dependability study by Warrantywise UK Dependability Table in the UK.

Warrantywise is a UK used car warranty service and maintenance plan specialist. They provide an extended vehicle warranty of the highest quality, for all makes and models, to private individuals and the country’s largest franchised and independent dealer groups.

The results, published by Auto Express, reveal Japanese and Korean cars are more dependable than their European or U.S. rivals. The table also reveals which brands are likely to see owners visiting the service workshop more often, and who will have to spend the most (and least) to put their cars right.

Each car manufacturer has been ranked by a dependability factor, based on the number of reported faults or breakdowns, with a score of 75 representing the UK average. A rating above 75 is considered good, and below 60 signifies a high incidence of repair work is required.  Average costs, vehicle age and model are also considered in the Warrantywise ranking, with the average age for this table being 6.29 years.

To be included in the table each brand is required to have at least 100 active Warrantywise policies.

Toyota is ranked top brand for dependability (backing the 2015 Auto Express Driver Power survey results). UK top-sellers Ford and Vauxhall ranked eighth and 17th respectively. The table also shows that big spend and premium brand motoring doesn’t always guarantee a hassle-free ownership experience, with Bentley, Jaguar and Porsche all scoring below 60 in the dependability ratings.

In the UK, the average repair cost in the UK is £639, with the lowest average bills from Smart and MG. Makers such as Peugeot and Ford also produce models that are among the cheapest to repair.

Auto Express Editor-in-Chief, Steve Fowler, said: “It’s a really impressive performance from Japanese brands to top European rivals when it comes to reliability. When they do go wrong they don’t cost the world, either.

“Perhaps it’s little surprise the most expensive repairs are for the rarer and pricier models on the market but the fact they’re down the bottom for reliability, too, shows list price doesn’t guarantee trouble-free motoring. That’s backed up by premium brands like BMW, Audi and Mercedes all languishing near the foot of the table, too.”

Warrantywise CEO, Lawrence Whittaker, said: “The table shows what we always believe here at Warrantywise, that it’s better to be safe than sorry. There are some obvious trends, such as the more exotic you go, the higher the repair bills will be, but there are notable exceptions lower down the price scale, with some of the more mainstream brands showing rather costly repair bills. Unsurprisingly, the Japanese carmakers top the chart, with the more exotic European brands – and sadly some British makers as well – nestling at the bottom.”

He added: “The average age of the cars in our survey needs to be taken in to consideration, and hopefully as a new generation of cars are coming in to our care at Warrantywise, we will see the performance of the European, and particularly the British marques, improving. My advice remains the same though – get cover, and sleep easy.”

Score Brand
93 Toyota
93 Honda
92 Suzuki
89 Mitsubishi
88 Mazda
88 Hyundai
86 Nissan
85 Ford
85 Subaru
84 Peugeot
84 SEAT (not available in Australia)
83 Smart
82 Lexus
82 Fiat
82 Volkswagen
81 Vauxhall (not available in Australia)
81 Renault
80 Kia
79 Chevrolet (not available in Australia
78 Skoda
77 MG
77 Volvo
77 Land Rover
76 Saab
75 Citroen
74 Audi
70 Mercedes
69 BMW
64 Chrysler
64 Jeep
64 Ferrari
60 Alfa Romeo
57 Porsche
54 Jaguar
41 Maserati
14 Bentley

For the full table of results visit autoexpress.co.uk.

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